Repair
Repair Price: $ 1,744.00
Purchase
CSL Part Number: 74437
Product Overview: The BT20 Keyboard with Display is an operator interface panel manufactured by Behringer (also known as Sutron Electronic). It features a 5.7-inch monochrome LCD display with 240×128 resolution and tactile button controls. The unit communicates with PLCs and other industrial controllers via RS-232 and TTY 20mA current loop serial ports. It is commonly used in process control and data acquisition systems where operators need local monitoring and parameter adjustment capabilities. The device requires 24VDC power and includes internal battery backup for memory retention. Configuration and full functionality testing require connection to a compatible PLC or master controller.
Category: Operator & Control Panels
Manufacturer: Behringer
Alternate Manufacturer Names: SUTRON ELECTRONIC
Manufacturer Part Number: BT20/031260
Series: BT20 Keyboard
Other Synonyms: SUTRON ELECTRONIC
Include the problem of the Operator Panel with the repair. Overlay replacement is not part of a standard repair and is quoted in addition to the repair cost.,
Common Failures
Common issues reported include communication errors, particularly error codes 1 and 3 on serial port X2. Symptoms may include difficulty communicating with a connected main unit or PLC, unresponsive front panel buttons, or a partially blank display.
Repair Approach
Repairs may involve replacing defective components such as communication driver transistors, buttons, connectors, or LCD screens. Other repairs have included addressing damaged traces on the front panel button board. After component replacement, units are reassembled and tested for functionality.
Testing & Quality
Testing includes checking button continuity, verifying communication port operation, and confirming proper display function. Units undergo burn-in testing without load, typically running for several hours. Communication capabilities are verified using diagnostic tools such as oscilloscopes. Full communication testing may be limited by the availability of a matching PLC.
Service and repair your broken Behringer part
We can repair your Behringer model BT20/031260 in our facility. Let our skilled technicians get your Behringer back in operation quickly.
Step 1 - Click the green 'Repair Now' button above to add the part and then complete the RMA.
Step 2 - The RMA form will be sent to you via email. Print the RMA form and put it in a box with the item(s) for repair.
Step 3 - Ship or mail the box to the address listed on the RMA.
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