Screening and Testing
Item Tracking
Return Merchandise Authorization (RMA) numbers are generated for every transaction, and unique serial numbers can be utilized to track every item. Upon receipt, item are triaged to confirm reported failures and error messages.
Reporting
Testing reports and failure analysis can be provided at any stage to ensure compliance with OEM standards during diagnosis, repair, and final test.
Preventative Maintenance
CSL offers calibration and preventative maintenance to keep equipment OEM compliant and ready for use. These services are available for both repaired devices and those requiring routine maintenance, ensuring devices meet OEM standards and are safe for use.
Rework and Upgrades
Assembly Level, Circuit board, or Complete System Upgrades
CSL helps OEMs reduce service costs and improve productivity, including for legacy and end-of-life products. We diagnose, rework, and install OEM-provided service upgrades and Engineering Change Notices (ECN), providing cost-effective solutions to keep devices up to date.
Circuit board rework
Circuit board rework to bring fielded units up to the latest revision.
Re-Programming
For systems that do not support field upgrades of programmable devices, our specialized programming equipment can program the devices in-circuit.
Repair Services
Our repair and refurbishment services include:
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Device repair and refurbishment
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Component and board level repair
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Exchange services
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Logistical services
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Product lifecycle management
Component Inventory Management
CSL's procurement team monitors component usage and maintains inventory to meet repair turnaround times. Our efforts include spare parts inventory management, parts fulfillment and reordering, packaging management.