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CSL Part Number: 115124
Product Overview: The Electro-Matic Products 401 Series is a gear reduction DC motor that combines a DC motor with an integrated gear reducer to provide high torque at lower speeds. It uses an AC to DC control system for power conversion and operation. These motors are commonly used in industrial automation, material handling equipment, conveyors, and positioning systems where precise speed control and increased torque output are required.
Category: Motors
Manufacturer: Electro-Matic Products
Manufacturer Synonyms: Electromatic, ELMATCO
Manufacturer Part Number: 401
May require extended evaluation / evaluation charge.
Common Failures
One common issue with this product is the failure of the AC to DC control unit. This type of malfunction may prevent the device from functioning as expected.
Repair Approach
Repairs for the AC to DC control unit can be complex and may require outsourcing due to the intricacy of the motor controls. The evaluation process may take additional time to provide a comprehensive quotation. Customers should anticipate a longer turnaround time for evaluation and repair.
Testing & Quality
Units undergo thorough testing to ensure all components meet quality standards before being approved for return shipment.
Limited Repair
The Electro-Matic Products part number is only available as a limited repair at our facility. Repairs to this item may be limited due to several reasons:
- Availability of parts
- Less than 100% test ability due to required support equipment
To have us attempt a repair on your Electro-Matic Products part follow these steps:
Step 1 -
Click the Repair Now button above to add the part and complete the RMA form.
Step 2 -
Print the RMA form that is sent to your email, and put it in the box with the parts for repair.
Step 3 -
Mail the box to the address on the RMA.
After we receive your item, we will perform an inspection and an authorization to repair will be sent for your approval. Work will begin after your authorization is received.
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