Schneider Electric XBTGT1335 3.8" Color Touch Panel TFT
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CSL Part Number: 85087
Category: Operator & Control Panels
Manufacturer: Schneider Electric
Manufacturer Part Number: XBTGT1335
Also Known As(AKA): Magelis Advanced Panel
Common Failures
Customers have reported a range of issues with this product, primarily including output problems, failure to power up, and intermittent communication issues. In some cases, an output problem was associated with a low battery warning and RS232 self-test failures. Another common complaint was the device not powering up, which was verified as an unstable power supply issue.
Repair Approach
For units exhibiting output problems, battery replacement was attempted, though further reprogramming appeared necessary. Communication via USB could not be established, indicating possible programming access issues. In cases of power supply issues, a DC/DC converter was replaced, though the device continued to fail to display output, suggesting deeper logic board issues.
Testing & Quality
Problems were thoroughly tested, including verifying power supply instability and monitoring RS232 outputs. Despite these tests, an unstable power supply rendered the device non-functional in one documented case. Quality checks confirmed the logic board issues in another, prompting parts salvage.
Outcome
In both instances discussed, the units were determined to be Beyond Economic Repair following thorough evaluations and attempted repairs. Unresolved underlying hardware problems led to the decision to retain salvageable components while discontinuing further repair efforts.
Repair your broken Schneider Electric part
We can repair your Schneider Electric model XBTGT1335 .
Please note: our repair turnaround time may be longer than our standard lead times for this item.
Step 1 -
Click the green button above, "Repair Now," and add to your RMA.
Step 2 -
Print the RMA form that is emailed to you, and put it in a box with the parts for repair.
Step 3 -
Mail the box to the address on the RMA.
You will be sent an authorization for repair via email. Your approval is needed before any work is started.
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