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CSL Part Number: 114285
Product Overview: The Sigmatek 12-765-011 is a control board with integrated display designed for Wittmann W702 series robotic systems. It serves as the primary interface module within the SA7 teach pendant, enabling operator programming, monitoring, and control of the robot's movements and functions. This board contains pre-programmed microprocessors configured specifically for its host robot system. Commonly found in automated material handling and injection molding applications where Wittmann robots perform part picking, placement, and process automation tasks.
Category: Control Card Or Module
Manufacturer: Sigmatek
Alternate Manufacturer Names: Wittmann Robot W702 - SA7
Manufacturer Part Number: 12-765-011
Also Known As(AKA): E5-3953
Other Synonyms: Wittmann Robot W702 - SA7
Please send in the entire pendant to facilitate testing, include manuals, wiring diagrams.
Common Failures
Common symptoms reported for this product include communication issues and general malfunctions related to the microprocessor on the Whittmann picker board, which is part of the pendant series W702. The preprogrammed chips used in this design are proprietary and are not available for replacement or external programming.
Repair Approach
Repairs for this item are limited due to the unavailability of preprogrammed microprocessors necessary for its operation. Diagnosis may require the entire pendant system for proper evaluation. Our team can perform visual inspections and basic component tests during triage; however, restoration cannot be guaranteed.
Testing & Quality
Testing for this product is limited without system-specific integration. The product cannot be fully tested as a standalone component due to its dependence on being part of a larger system, specifically the robot it controls. If repair is attempted, it would be performed on a Time and Materials basis, which is billed for labor and material spent attempting repair and is not warrantied.
Limited Repair
The Sigmatek part number is only available as a limited repair at our facility. Repairs to this item may be limited due to several reasons:
- Availability of parts
- Less than 100% test ability due to required support equipment
To have us attempt a repair on your Sigmatek part follow these steps:
Step 1 -
Click the Repair Now button above to add the part and complete the RMA form.
Step 2 -
Print the RMA form that is sent to your email, and put it in the box with the parts for repair.
Step 3 -
Mail the box to the address on the RMA.
After we receive your item, we will perform an inspection and an authorization to repair will be sent for your approval. Work will begin after your authorization is received.
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