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Sutron Electronic BT20D/031040 BT20 Keyboard with Display

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Repair Price: $ 1,864.00

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CSL Part Number: 36898
Product Overview: The BT20 Keyboard with Display is a human-machine interface unit manufactured by Sutron Electronic for Behringer industrial saws. It provides operator control and process monitoring through a keypad and display screen, communicating with the saw's PLC via serial TTY/20mA current loop interface. The unit features multiple function keys for menu navigation and parameter adjustment, an internal battery for memory backup, and multi-pin connectivity for power (24V) and communications. It is commonly found on Behringer vertical and horizontal band saw systems where it serves as the primary operator control panel for saw automation and process control.
Category: Operator & Control Panels
Manufacturer: Sutron Electronic
Alternate Manufacturer Names: BEHRINGER
Manufacturer Part Number: BT20D/031040
Other Synonyms: BEHRINGER

Common Failures

Common issues with this product include intermittent display errors and communication errors. These problems may be related to defective input components, degraded power supply capacitors, or shorts in protective circuitry. Users may observe issues such as error messages, erratic indicator behavior, or power-related faults.

Repair Approach

Repairs typically involve replacing defective components such as transistors, optocouplers, electrolytic capacitors, and protective diodes. After component replacement, the display and related circuits are thoroughly tested to verify that communication errors are resolved and the unit operates as expected. Unit settings are restored following any repairs when applicable.

Testing & Quality

Each repaired unit undergoes a comprehensive testing procedure that validates communication integrity, switch operation, and menu navigation capabilities. Internal diagnostics verify that components meet performance standards before the unit is returned.

Service and repair your broken Sutron Electronic part


We can repair your Sutron Electronic model BT20D/031040 in our facility. Let our skilled technicians get your Sutron Electronic back in operation quickly.


Step 1 - Click the green 'Repair Now' button above to add the part and then complete the RMA.

Step 2 - The RMA form will be sent to you via email. Print the RMA form and put it in a box with the item(s) for repair.

Step 3 - Ship or mail the box to the address listed on the RMA.

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