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CSL Part Number: 108349
Product Overview: The Telvent C3400-000-12500 is a remote terminal unit (RTU) base module used in SAGE 2 and SAGE 2000 supervisory control systems. This RTU serves as the main processing and communication hub in SCADA applications for utilities and industrial automation. It features multiple communication ports (DB1-DB5), accepts 10-12V DC power input, and includes local/remote operation switches. The base unit accommodates up to 8 plug-in relay sockets and supports various daughter card modules for I/O expansion, though these components are sold separately.
Category: Control Card Or Module
Manufacturer: Telvent
Manufacturer Part Number: C3400-000-12500 w/o daughter modules or relays
Please include any/all the socketed plug in relays used on the board, and equipment documentation/wiring diagrams when sending in
Common Failures
This product may experience communication issues, such as intermittent connection loss or non-functional communication ports. These problems can be associated with toggle switches that develop loose connections or other component-level faults.
Repair Approach
Repairs typically involve diagnostic testing and replacement of faulty components as needed. Technicians perform checks on critical components, including examination of test points and verification of communication port functionality using specialized test equipment. Extended testing may be conducted to evaluate reliability.
Testing & Quality
Repaired units undergo testing, including power-on verification and test point checks to confirm communication capabilities. Extended testing may be used to detect potential issues. Time and Materials work is billed for labor and material spent attempting repair and is not warrantied.
Limited Repair
The Telvent part number is only available as a limited repair at our facility. Repairs to this item may be limited due to several reasons:
- Availability of parts
- Less than 100% test ability due to required support equipment
To have us attempt a repair on your Telvent part follow these steps:
Step 1 -
Click the Repair Now button above to add the part and complete the RMA form.
Step 2 -
Print the RMA form that is sent to your email, and put it in the box with the parts for repair.
Step 3 -
Mail the box to the address on the RMA.
After we receive your item, we will perform an inspection and an authorization to repair will be sent for your approval. Work will begin after your authorization is received.
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